After the job is done
Follow-ups
When a job is marked Complete, a review request is queued for 3 days later and a check-in for a year later. Open one to see the message already written, send it from your own email, then mark it sent.
No review link yet. Add your Google review link on the Setup page so the request has somewhere to send people.
Nothing queued. Follow-ups appear here after a job is marked Complete.